Title : Box Office Manager CONTRACTOR POSITION- Must have ABN and will need to invoice after event. Reports to : FOH Operations Manager Date: 11th January 2020 Hours: 9:30am - 10pm Hourly Rate: $26/hr PURPOSE: Management of the box office. KEY DUTIES: Management of the box office in an efficient, customer focused manner. Management and maintenance of the Box Office including but not limited to: Ensure that the box office provides excellent customer service to its patrons,escalating any specialised complaints/requests to FOH Ops Manager Oversee all ticketing requests Managing Staff and volunteer runner in Box Office Manage ticket sales Provide hourly reports to FOH Ops Manager Effectively supervise and support box office staff in dealing with difficult and exceptional behaviors and circumstances Responsible for the reconciliation of all ticket sales Responsible for counting and signing off on the takings for the box office to operations manager.
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